Impact of the COVID-19 pandemic on medical office assistants (MOAs) working in primary care: a qualitative study
MOAs made considerable contributions to primary care during the COVID-19 pandemic. This study suggests MOAs have greater capacity than previously recognised, which has important implications for planning in an era of under-resourced health care.
Authors
- Bridget Ryan (ORCID: https://orcid.org/0000-0001-9080-5635)
- Amanda Terry (ORCID: https://orcid.org/0000-0002-8157-8298)
- Jennifer Johnson (ORCID: https://orcid.org/0000-0001-8407-4944)
- Judith Belle Brown
Institutions
- Western University (CA)
Publication Details
- Journal
- BJGP Open
- Published
- 2024-11-11
- DOI
- https://doi.org/10.3399/bjgpo.2024.0151
- Citations
- 1
- Primary Topic
- Geriatric Care and Nursing Homes
- Type
- article
- Field-Weighted Citation Impact
- 0.85