On Evolutionary Analysis of Customer Purchasing Behavior by the Supervision of E-Commerce Platforms

As Internet technology undergoes rapid development and widespread adoption, e-commerce emerges as a pivotal component of the platform economy, permeating various facets of daily life. However, due to the influence of time, space, and other factors, the problem of integrity becomes severe in the real trading environment. As the platforms, sellers, and consumers are the main participants and their decision-making is restricted by historical experiences and contextual conditions, they exhibit constrained rationality. Utilizing evolutionary game theory, the study constructs a tripartite game model that analyses the influence of relevant parameters on the behavior of the participants. To deal with the behaviors of the participants, we built a simulation system on MATLAB to demonstrate the effects of beginning circumstances and associated parameter adjustments on the evolution outcomes for participants. Through theoretical analysis and numerical simulation analysis, we identify that the e-commerce platforms should standardize the good faith behavior of sellers by increasing the punishment, which can reduce the malicious return behavior of consumers. Sellers can mitigate the probability of fraud by improving production technology. Consumers can improve their learning to avoid returning products. This research provides a theoretical framework and decision support for e-commerce platforms, and it also promotes the long-term growth of online transactions.

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Publication Details

Journal
IEEE Transactions on Computational Social Systems
Published
2024-11-11
DOI
https://doi.org/10.1109/tcss.2024.3485959
Citations
2
Primary Topic
Business Strategy and Innovation
Type
article
Field-Weighted Citation Impact
1.11
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article

On Evolutionary Analysis of Customer Purchasing Behavior by the Supervision of E-Commerce Platforms

Zhiwu Li, Xuwang Liu, Biying Zhou, Wei Qi et al.
2 citations
IEEE Transactions on Computational Social Systems
Business Strategy and Innovation
1.11
article

On Evolutionary Analysis of Customer Purchasing Behavior by the Supervision of E-Commerce Platforms

Zhiwu Li, Xuwang Liu, Biying Zhou, Wei Qi, Junwei Wang, Rong Du
article en
2 citations

Abstract

As Internet technology undergoes rapid development and widespread adoption, e-commerce emerges as a pivotal component of the platform economy, permeating various facets of daily life. However, due to the influence of time, space, and other factors, the problem of integrity becomes severe in the real trading environment. As the platforms, sellers, and consumers are the main participants and their decision-making is restricted by historical experiences and contextual conditions, they exhibit constrained rationality. Utilizing evolutionary game theory, the study constructs a tripartite game model that analyses the influence of relevant parameters on the behavior of the participants. To deal with the behaviors of the participants, we built a simulation system on MATLAB to demonstrate the effects of beginning circumstances and associated parameter adjustments on the evolution outcomes for participants. Through theoretical analysis and numerical simulation analysis, we identify that the e-commerce platforms should standardize the good faith behavior of sellers by increasing the punishment, which can reduce the malicious return behavior of consumers. Sellers can mitigate the probability of fraud by improving production technology. Consumers can improve their learning to avoid returning products. This research provides a theoretical framework and decision support for e-commerce platforms, and it also promotes the long-term growth of online transactions.

IEEE Transactions on Computational Social SystemsVol. 12(1)
Macau University of Science and Technology (MO), Henan University (CN), Northeastern University (CN)
Openalex Percentile: Top 14%
Business Strategy and Innovation
1.11
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