Branding and Its Impact on Customer Loyalty in Companies

The aim of this research is to study the impact of brand strength on customer loyalty, with a focus on the factors that contribute to building this loyalty. This study emphasizes that a strong brand, high quality, and effective communication are critical factors in building customer loyalty. It also asserts that a brand is not just a name or a logo, but represents the identity and values that distinguish the company in the minds of customers. Customer loyalty is considered a vital element for the sustainability and growth of companies, as it reflects the level of customer commitment to the brand and their preference for it over competitors.

Authors

Publication Details

Journal
International Journal of Financial Administrative and Economic Sciences
Published
2024-10-28
DOI
https://doi.org/10.59992/ijfaes.2024.v3n10p16
Primary Topic
Digital Marketing and Social Media
Type
article
Field-Weighted Citation Impact
0.00
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article

Branding and Its Impact on Customer Loyalty in Companies

Waad Alhawshani, Asmaa Abuanza
International Journal of Financial Administrative and Economic Sciences
Digital Marketing and Social Media
article

Branding and Its Impact on Customer Loyalty in Companies

Waad Alhawshani, Asmaa Abuanza
article en

Abstract

The aim of this research is to study the impact of brand strength on customer loyalty, with a focus on the factors that contribute to building this loyalty. This study emphasizes that a strong brand, high quality, and effective communication are critical factors in building customer loyalty. It also asserts that a brand is not just a name or a logo, but represents the identity and values that distinguish the company in the minds of customers. Customer loyalty is considered a vital element for the sustainability and growth of companies, as it reflects the level of customer commitment to the brand and their preference for it over competitors.

International Journal of Financial Administrative and Economic SciencesVol. 3(10)
Responsible consumption and production
Openalex Percentile: Top 68%
Digital Marketing and Social Media
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