Branding and Its Impact on Customer Loyalty in Companies
The aim of this research is to study the impact of brand strength on customer loyalty, with a focus on the factors that contribute to building this loyalty. This study emphasizes that a strong brand, high quality, and effective communication are critical factors in building customer loyalty. It also asserts that a brand is not just a name or a logo, but represents the identity and values that distinguish the company in the minds of customers. Customer loyalty is considered a vital element for the sustainability and growth of companies, as it reflects the level of customer commitment to the brand and their preference for it over competitors.
Authors
- Waad Alhawshani
- Asmaa Abuanza
Publication Details
- Journal
- International Journal of Financial Administrative and Economic Sciences
- Published
- 2024-10-28
- DOI
- https://doi.org/10.59992/ijfaes.2024.v3n10p16
- Primary Topic
- Digital Marketing and Social Media
- Type
- article
- Field-Weighted Citation Impact
- 0.00