Reducing Digital Inequities: The Role of Helping Professionals in Designing Just and Inclusive Strategies

This policy brief calls on social workers and other helping professionals to participate in efforts to address broadband internet access inequities. We first highlight continuing access inequities and their consequences for low-income persons, as well as older persons, minority group members, those with disabilities, and those living in rural areas. We then describe new initiatives to improve broadband access and digital literacy through state and local programs funded by the 2021 $65 billion federal Infrastructure Investment and Jobs Act. Finally, strategies are discussed for social worker engagement in such work, which include policy advocacy, contributing to the implementation of emerging programs, and serving as information conveyors to their clients concerning digital access and literacy training opportunities.