Experience of Service Questionnaire (ESQ) in children and adolescents: factor structure, reliability, validity, item parameters and interpretability of the parent version for practical use in Greece
Our study presents evidence for the reliability and validity of the ESQ and provides recommendations for its practical use in Greece. ESQ can be used to measure experience of service and might help drive improvements in service delivery in the Greek mental health sector.
Authors
- Andromachi Mitropoulou (ORCID: https://orcid.org/0000-0003-1146-5287)
- Lauro Estivalete Marchionatti (ORCID: https://orcid.org/0000-0003-4222-868X)
- Julia Schäfer (ORCID: https://orcid.org/0000-0002-5882-6775)
- Konstantinos Kotsis (ORCID: https://orcid.org/0000-0001-9830-1706)
- Anastasia Koumoula (ORCID: https://orcid.org/0000-0003-1212-2948)
- Κaterina Papanikolaou (ORCID: https://orcid.org/0000-0002-5774-5375)
- André Simioni (ORCID: https://orcid.org/0000-0002-0367-4268)
- Maurício Scopel Hoffmann (ORCID: https://orcid.org/0000-0003-4232-3169)
- C Casella
- Aspasia Serdari (ORCID: https://orcid.org/0000-0003-4087-5437)
- Giovanni Abrahão Salum (ORCID: https://orcid.org/0000-0002-7537-7289)
- Alexandra Tzotzi (ORCID: https://orcid.org/0000-0003-4651-6013)
- Maria Basta (ORCID: https://orcid.org/0000-0002-6629-8482)
Institutions
- Universidade Federal do Rio Grande do Sul (BR)
- University of Crete (GR)
- Democritus University of Thrace (GR)
- University of Ioannina (GR)
- National and Kapodistrian University of Athens (GR)
- Stavros Niarchos Foundation (GR)
- Universidade Federal de Santa Maria (BR)
- Child Mind Institute (US)
- Children's Hospital Agia Sophia (GR)
- Center for Innovation (US)
- London School of Economics and Political Science (GB)
Publication Details
- Journal
- Journal of Patient-Reported Outcomes
- Published
- 2024-11-08
- DOI
- https://doi.org/10.1186/s41687-024-00798-6
- Citations
- 1
- Primary Topic
- Patient Satisfaction in Healthcare
- Type
- article
- Field-Weighted Citation Impact
- 0.85
Funders
- Child Mind Institute
- Schweizerischer Nationalfonds zur Förderung der Wissenschaftlichen Forschung
- Stavros Niarchos Foundation