The Effect of Travel Constraints on Travel Intentions of People with Disabilities: The Mediating Role of Travel Motivation

According to WHO, 16% of the world's population are people with disabilities. Given this high number, disability-friendly tourism can be utilized as a special tourism market. This study aims to analyze the effect of travel constraints on travel intention through travel motivation for people with disabilities in Bandung. Over the past few years, Indonesia has begun to develop disability-friendly tourism infrastructure and services. The theory used in this study is the Theory of Planned Behavior, which has proven effective in shaping the behavioral intentions of tourists. This research was conducted using quantitative methods with structural equation modelling analysis procedures using CB SEM. The data collection technique used was non-probability sampling, targeting people with visual impairments, hearing impairments, physical disabilities, and mild mental disabilities. There are 200 pieces of data collected using a questionnaire. The results showed that travel constraints significantly positively affect travel intention through travel motivation among people with disabilities in Bandung. Existing literature finds a direct effect of travel constraints on travel intention in the tourism industry. This study contributes to the existing literature by including travel motivation as a mediating variable in mediating the effect of travel constraints on travel intention among people with disabilities in Bandung.