Influence of Electronic Procurement Processes on Procurement Performance of Uasin Gishu County Government, Kenya

This study aimed to investigate the influence of electronic procurement processes (e-procurement) on procurement performance in Uasin Gishu County, Kenya. The growing importance of web-based procurement models and information communication technology (ICT) in enhancing supply chain value generation is the backdrop for this research. Although prior studies have indicated the advantages of e-procurement in terms of reduced processing time, cost savings, enhanced data accuracy, and increased efficiency, several gaps and limitations exist in the existing literature. This study addresses these gaps by providing a comprehensive exploration of the impact of various e-procurement dimensions on procurement performance, with a specific focus on a devolved government entity in Kenya. This examination evaluated the influence electronic on performance of Uasin Gishu County, Kenya. The study sought to establish the effect of electronic sourcing and ordering on procurement performance within the county government. The study drew on theoretical frameworks, including the Disruptive Innovation Theory and the Diffusion of Innovation Theory, to determine extent to which electronic procurement influence the performance of procurement unit. A concurrent parallel mixed design was employed to facilitate an in-depth analysis of the research variables. The target population comprises of supply chain officers, user department heads, and accounting officers in Uasin Gishu County Government, totaling 96 respondents. A census sampling method was employed due to the relatively small population size. Data was collected through questionnaires and analyzed quantitatively. The analysis included descriptive statistics such as frequency distributions, means, and standard deviations. The study findings were presented using tables and figures for clarity and easy interpretation. The study concluded that integrating electronic payment into Uasin Gishu County’s e-procurement framework enhances efficiency by speeding up transactions and reducing manual effort and electronic sourcing strengthens supplier engagement, ensures clear communication of requirements, and enables effective performance tracking. The study recommended that adopting electronic invoicing accelerated payments, reduce errors, and improve accuracy. Additionally, investing in an integrated e-procurement system will facilitate seamless communication among departments involved in procurement.