Rethinking Success: A Stakeholder Approach to Maximize Long-Term Impact and Performance

In an era of heightened global competition, organizational success can no longer rely solely on efficiency, quality, and customer retention. This article makes the case for prioritizing value creation as the new guiding principle, emphasizing the need to generate value not only for shareholders but across all stakeholders—including employees, customers, communities, and the environment. We explore the shift from shareholder-centric models to stakeholder value frameworks, backed by research and practical examples. Key strategies for operationalizing this agenda include aligning business goals with social impact, fostering inclusive cultures, and implementing holistic performance metrics. Case studies of companies like Danone, 3M, and Adobe illustrate how stakeholder-driven approaches unlock sustainable growth, innovation, and social good. Ultimately, organizations that adopt value creation as their north star will be best positioned to achieve both long-term profitability and meaningful impact.

Authors

Publication Details

Journal
Human capital leadership.
Published
2024-11-01
DOI
https://doi.org/10.70175/hclreview.2020.14.3.13
Citations
1
Primary Topic
Evaluation and Performance Assessment
Type
article
Field-Weighted Citation Impact
0.49
Controls
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article

Rethinking Success: A Stakeholder Approach to Maximize Long-Term Impact and Performance

Jonathan Westover
1 citations
Human capital leadership.
Evaluation and Performance Assessment
0.49
article

Rethinking Success: A Stakeholder Approach to Maximize Long-Term Impact and Performance

Jonathan Westover
article en
1 citations

Abstract

In an era of heightened global competition, organizational success can no longer rely solely on efficiency, quality, and customer retention. This article makes the case for prioritizing value creation as the new guiding principle, emphasizing the need to generate value not only for shareholders but across all stakeholders—including employees, customers, communities, and the environment. We explore the shift from shareholder-centric models to stakeholder value frameworks, backed by research and practical examples. Key strategies for operationalizing this agenda include aligning business goals with social impact, fostering inclusive cultures, and implementing holistic performance metrics. Case studies of companies like Danone, 3M, and Adobe illustrate how stakeholder-driven approaches unlock sustainable growth, innovation, and social good. Ultimately, organizations that adopt value creation as their north star will be best positioned to achieve both long-term profitability and meaningful impact.

Human capital leadership.Vol. 14(3)
Industry, innovation and infrastructure
Openalex Percentile: Top 29%
Evaluation and Performance Assessment
0.49
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