AfriBit: A People-Oriented Wallet Fostering Financial Inclusion in Kibera

For many Western countries, access to a functioning banking system is taken for granted. However, many people in developing countries are still excluded from having a bank account for savings and worldwide money transfers. In the region of Kenya, MPesa has established itself as a mobile financial money service. This service provides a possible solution to mitigate some of the issues of financial exclusion and offers the possibility of accessing mobile banking services. This paper presents AfriBit, a wallet that addresses financial exclusion in Kibera, improves the user experience (UX), facilitates cryptocurrencies adaptation, and provides a feasible alternative to MPesa. AfriBit is evaluated based on a 20-person user study, with a group from Kibera and a group from Switzerland. The study involves real-world scenarios to gather qualitative and quantitative data on the new design changes. Our results have shown that the AfriBit wallet makes it easier to understand the application and solve tasks with less effort.