How do digital tools support family caregivers in peer learning and innovation? A media analysis

Family caregivers develop considerable expertise in managing daily life and share this expertise in online peer support groups. A media analysis was conducted to evaluate whether digital tools meet family caregivers’ needs and requirements, especially concerning social learning and innovation processes, finding that existing German-speaking tools meet family caregivers’ needs to a low degree. An evidence-based criterion catalogue for the evaluation of digital tools assisting peer groups of family caregivers is developed, and a need for the development and evaluation of functions and features that specifically support social learning and innovation processes is specified.