The Decline of the Traditional Reference Desk: How Library Reference at Francis Marion University is Adjusting to the Shifting Trend Compared to Other Academic Libraries

In a world of advanced technology, traditional reference faces the ever-increasing challenge to maintain its relevance and significance. Statistics show a drastic decline in reference desk transactions in academic libraries nationwide over the last few decades. As academic libraries around the nation are now transforming their services to adjust to the changing needs of today’s library users, how does the Reference department at Francis Marion University compare to its peers in keeping pace with this trend?