Prioritising patient experience in the NHS

Reflecting on a new article emphasising the strategic importance of patient experience, the editor looks at why concepts such as user experience and reputation are important to public institutions such as the NHS.

Authors

Publication Details

Journal
British Journal of Healthcare Management
Published
2024-11-02
DOI
https://doi.org/10.12968/bjhc.2024.0105
Primary Topic
Healthcare Quality and Management
Type
article
Field-Weighted Citation Impact
0.00
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

Prioritising patient experience in the NHS

Isobel Clough
British Journal of Healthcare Management
Healthcare Quality and Management
article

Prioritising patient experience in the NHS

Isobel Clough
article en

Abstract

Reflecting on a new article emphasising the strategic importance of patient experience, the editor looks at why concepts such as user experience and reputation are important to public institutions such as the NHS.

British Journal of Healthcare ManagementVol. 30(11)
Openalex Percentile: Top 73%
Healthcare Quality and Management
DOISourceOpenAlex
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.

Prioritising patient experience in the NHS — Isobel Clough · British Journal of Healthcare Management (2024) | TGRS Research Map | TGRS