Effectiveness of Workplace Wellness Programmes for Foreign Employees in Access Bank Plc, Lagos

This study critically analyzed the effectiveness of workplace wellness programmes for foreign employees at Access Bank Plc, Lagos, with the aim of recommending improvements for their well-being and productivity. Using an interpretive, inductive approach and an exploratory case study strategy, primary data was gathered from interviews with 4 foreign employees and 4 managers. The interviews, conducted via WhatsApp audio calls, were transcribed and analyzed using Braun and Clarke's reflexive thematic analysis. The first finding of the study revealed that the interviewed managers maintained that Access Bank Plc’s wellness programmes for foreign employees are effective because they promote holistic wellness, facilitate cultural integration, offer tailored support, and improve job satisfaction and productivity of foreign employees. The second finding of the study revealed that the interviewed employees maintained that Access Bank Plc’s wellness programmes for foreign employees effectively aid their cultural integration, improve their health, foster community, and offer tailored support in their new roles. Overall, the study found that in both managers’ and foreign employees’ points of view, the wellness programmes of Access Bank Plc for foreign employees are effective at addressing their unique workplace challenges and enabling a smoother transition into the Nigerian system. Therefore, the study recommended that several steps such as holistic and culturally sensitive programmes, dedicated wellness portals, and regular feedback sessions should be implemented by managers to further enhance the effectiveness of the workplace wellness of Access Bank Plc for foreign employees in order to improve their job satisfaction and productivity. This will ensure that the unique needs of foreign employees are met, leading to a more inclusive and supportive work environment, ultimately boosting overall job satisfaction and productivity.