POSTAL SERVICES IMPROVEMENTS IN BOSNIA AND HERZEGOVINA THROUGH USERS’ PERSPECTIVE: A COMPREHENSIVE SURVEY ANALYSIS

The Forty-Second Symposium on New Technologies in Postal and Telecommunications Traffic (PosTel 2024) is scheduled for November 27 and 28, 2024. The symposium is organized by the Department of Postal and Telecommunication Traffic of the Faculty of Transport and Traffic Engineering at the University of Belgrade. The co-organizers are: a state-owned enterprise, "Post of Serbia," "Telekom Srbija," and the Regulatory Agency for Electronic Communications and Postal Services (RATEL). The symposium is supported by the Ministry of Education, Science, and Technological Development and the Ministry of Trade, Tourism, and Telecommunications of the Republic of Serbia. The main aim of this event and the accompanying symposium proceedings is to present state-of-the-art scientific and technological achievements in the field of postal and telecommunications traffic. All presented and published papers are invited, and their number is limited. The topics of the symposium and the most competent authors are determined by the program committee.