Choice Frictions in Large Assortments

This paper studies how expanding product assortments on an online food delivery platform increases consumer acquisition but decreases purchase frequency among existing customers.

Authors

Institutions

Publication Details

Journal
Marketing Science
Published
2024-11-07
DOI
https://doi.org/10.1287/mksc.2023.0415
Citations
4
Primary Topic
Consumer Market Behavior and Pricing
Type
article
Field-Weighted Citation Impact
1.76
Controls
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article

Choice Frictions in Large Assortments

Olivia Natan
4 citations
Marketing Science
Consumer Market Behavior and Pricing
1.76
article

Choice Frictions in Large Assortments

Olivia Natan
article en
4 citations

Abstract

This paper studies how expanding product assortments on an online food delivery platform increases consumer acquisition but decreases purchase frequency among existing customers.

Marketing ScienceVol. 44(3)
University of California, Berkeley (US)
Zero hunger
Openalex Percentile: Top 13%
Consumer Market Behavior and Pricing
1.76
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Choice Frictions in Large Assortments — Olivia Natan · Marketing Science (2024) | TGRS Research Map | TGRS