Choice Frictions in Large Assortments
This paper studies how expanding product assortments on an online food delivery platform increases consumer acquisition but decreases purchase frequency among existing customers.
Authors
- Olivia Natan (ORCID: https://orcid.org/0000-0002-6375-3320)
Institutions
- University of California, Berkeley (US)
Publication Details
- Journal
- Marketing Science
- Published
- 2024-11-07
- DOI
- https://doi.org/10.1287/mksc.2023.0415
- Citations
- 4
- Primary Topic
- Consumer Market Behavior and Pricing
- Type
- article
- Field-Weighted Citation Impact
- 1.76