Examining the Impact of Leadership Coaching Behavior on Team‐Level Knowledge Creation and Environmental Performance: A Social Exchange Theory Perspective

ABSTRACT This study examines the relationship between leadership coaching behavior and team knowledge creation, and its subsequent impact on team environmental performance in the tourism sector. Moreover, this study investigates the moderating role of organizational learning culture in the relationship between team knowledge creation and team environmental performance. Data were collected from 356 employees and their immediate supervisors, nested in 78 teams. The analysis employed moderated mediation model utilizing SPSS and AMOS. The findings indicate that leadership coaching behavior exerts a significant direct positive influence on knowledge creation, which, in turn, positively affects team environmental performance. Additionally, the results reveal that the organizational learning culture moderates the relationship between leadership coaching behavior and knowledge creation, as well as the indirect relationship between leadership coaching behavior and team environmental performance via knowledge creation. The theoretical framework of social exchange theory provides support for this study. The insights generated from this research offer valuable guidance for managers and policymakers seeking to enhance their team's environmental performance through leadership coaching and knowledge creation.