AI-Driven Service Transformation : Revolutionizing Operational Excellence

Service industries are undergoing rapid transformation through the integration of artificial intelligence (AI) and automation. This article presents an AI-powered service delivery model that autonomously optimizes operations, improves customer satisfaction, and drives business growth. The article leverages AI algorithms to automate incident management, predict operational disruptions, and enhance customer experiences. Real-world implementations within retail, healthcare, and technology sectors demonstrate significant improvements in service efficiency, with operational costs reduced by 30% and customer satisfaction scores increasing by 30%. This article proposes AI-driven service enhancements as a game-changer in the delivery of complex, scalable, and reliable services.

Authors

Institutions

Publication Details

Journal
International Journal of Scientific Research in Computer Science Engineering and Information Technology
Published
2024-11-05
DOI
https://doi.org/10.32628/cseit24106154
Citations
3
Primary Topic
Big Data and Business Intelligence
Type
article
Field-Weighted Citation Impact
1.59
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

AI-Driven Service Transformation : Revolutionizing Operational Excellence

Ashok Sreerangapuri
3 citations
International Journal of Scientific Research in Computer Science Engineering and Information Technology
Big Data and Business Intelligence
1.59
article

AI-Driven Service Transformation : Revolutionizing Operational Excellence

Ashok Sreerangapuri
article en
3 citations

Abstract

Service industries are undergoing rapid transformation through the integration of artificial intelligence (AI) and automation. This article presents an AI-powered service delivery model that autonomously optimizes operations, improves customer satisfaction, and drives business growth. The article leverages AI algorithms to automate incident management, predict operational disruptions, and enhance customer experiences. Real-world implementations within retail, healthcare, and technology sectors demonstrate significant improvements in service efficiency, with operational costs reduced by 30% and customer satisfaction scores increasing by 30%. This article proposes AI-driven service enhancements as a game-changer in the delivery of complex, scalable, and reliable services.

International Journal of Scientific Research in Computer Science Engineering and Information TechnologyVol. 10(6)
East Texas A&M University (US)
Industry, innovation and infrastructure
Openalex Percentile: Top 12%
Big Data and Business Intelligence
1.59
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.