Only time will tell: How teams centralize their voice around competent members over time to perform better

Summary We posit that time significantly impacts how voice—members' expression of work‐related ideas—becomes unequally distributed within teams. Building upon insights from expectation states theory (EST), we propose that over time, voice becomes more centralized in teams, especially around members who are more competent than others. Moreover, we argue that teams whose members are higher in conscientiousness or openness to experience are better able to place more competent members in central speaking roles early on as well as progressively replace less competent members with more competent ones in those roles. Finally, we predict that, in comparison to teams that have egalitarian voice distributions, those that end up with more centralized voice distributions perform better when they give their most competent members more dominant speaking roles and perform worse when they do not. We found general support for these arguments in a study using four waves of data collected over time from 175 student project teams. Thus, we highlight how voice centralization does not always have negative consequences for teams but can benefit teams in certain circumstances. We discuss the implications of our findings for theory and practice.

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Publication Details

Journal
Journal of Organizational Behavior
Published
2024-11-06
DOI
https://doi.org/10.1002/job.2842
Citations
1
Primary Topic
Team Dynamics and Performance
Type
article
Field-Weighted Citation Impact
0.64

Funders

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article

Only time will tell: How teams centralize their voice around competent members over time to perform better

Daan van Knippenberg, Subrahmaniam Tangirala, Jing Wu, Rui Shu
1 citations
Journal of Organizational Behavior
Team Dynamics and Performance
0.64
article

Only time will tell: How teams centralize their voice around competent members over time to perform better

Daan van Knippenberg, Subrahmaniam Tangirala, Jing Wu, Rui Shu
article en
1 citations

Abstract

Summary We posit that time significantly impacts how voice—members' expression of work‐related ideas—becomes unequally distributed within teams. Building upon insights from expectation states theory (EST), we propose that over time, voice becomes more centralized in teams, especially around members who are more competent than others. Moreover, we argue that teams whose members are higher in conscientiousness or openness to experience are better able to place more competent members in central speaking roles early on as well as progressively replace less competent members with more competent ones in those roles. Finally, we predict that, in comparison to teams that have egalitarian voice distributions, those that end up with more centralized voice distributions perform better when they give their most competent members more dominant speaking roles and perform worse when they do not. We found general support for these arguments in a study using four waves of data collected over time from 175 student project teams. Thus, we highlight how voice centralization does not always have negative consequences for teams but can benefit teams in certain circumstances. We discuss the implications of our findings for theory and practice.

Journal of Organizational BehaviorVol. 46(3)
BI Norwegian Business School (NO), Shanghai University of Finance and Economics (CN), University of Maryland, College Park (US), Rice University (US)
National Natural Science Foundation of China, Vereniging Trustfonds Erasmus Universiteit Rotterdam
Reduced inequalities
Openalex Percentile: Top 26%
Team Dynamics and Performance
0.64
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