Analysis of the Effectiveness of Internal Control on Debt Payments at Hotel "X"

This research aims to describe internal control over debt payments to suppliers at Hotel "X". This research uses qualitative descriptive data analysis techniques and uses a triangulation test. Data collection in this research used interview, observation and documentation techniques. The results of this research indicate that the effectiveness of internal control over debt payments at Hotel "X" is very effective. There was one implementation of internal control elements that was not achieved, namely that internal parties were unable to communicate effectively, resulting in double posting of invoices due to missed communication. This was caused by the non-implementation of the Standard Operating Procedure (SOP) regarding notification of aging receivables which should have been carried out by purchasing which was actually carried out by receiving. Socialization regarding Standard Operating Procedures (SOP) must be carried out regularly so that implementation can be maximized.

Authors

Publication Details

Journal
Indonesian Journal of Banking and Financial Technology
Published
2024-10-31
DOI
https://doi.org/10.55927/fintech.v2i4.11272
Primary Topic
Consumer Behavior and Marketing Influence
Type
article
Field-Weighted Citation Impact
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article

Analysis of the Effectiveness of Internal Control on Debt Payments at Hotel "X"

Cheryl Lim, I Putu Arnawa, Titien Damayanti
Indonesian Journal of Banking and Financial Technology
Consumer Behavior and Marketing Influence
article

Analysis of the Effectiveness of Internal Control on Debt Payments at Hotel "X"

Cheryl Lim, I Putu Arnawa, Titien Damayanti
article en

Abstract

This research aims to describe internal control over debt payments to suppliers at Hotel "X". This research uses qualitative descriptive data analysis techniques and uses a triangulation test. Data collection in this research used interview, observation and documentation techniques. The results of this research indicate that the effectiveness of internal control over debt payments at Hotel "X" is very effective. There was one implementation of internal control elements that was not achieved, namely that internal parties were unable to communicate effectively, resulting in double posting of invoices due to missed communication. This was caused by the non-implementation of the Standard Operating Procedure (SOP) regarding notification of aging receivables which should have been carried out by purchasing which was actually carried out by receiving. Socialization regarding Standard Operating Procedures (SOP) must be carried out regularly so that implementation can be maximized.

Indonesian Journal of Banking and Financial TechnologyVol. 2(4)
Partnerships for the goals
Openalex Percentile: Top 72%
Consumer Behavior and Marketing Influence
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Analysis of the Effectiveness of Internal Control on Debt Payments at Hotel "X" — Cheryl Lim, I Putu Arnawa, et al. · Indonesian Journal of Banking and Financial Technology (2024) | TGRS Research Map | TGRS