Technostress and employee safety performance in China: The moderating role of perceived organizational support and the mediating role of job burnout

This study investigates the adverse effects of technostress on employee safety performance and the moderating influence of perceived organizational support in mitigating these effects. The study also investigates the mediating role of job burnout in the relationship between technostress and employee safety performance. The research highlights that sources of technostress can negatively impact safety performance, casting light on an emerging challenge posed by the rapid technological advancements in work environments. Furthermore, the results reveal that job burnout mediates the adverse effects of technological stress on employees’ safety performance and perceived organizational support can serve as a buffer, reducing the experience of technostress and thereby potentiating better safety performance. This study contributes to the Job Demands-Resources (JD-R) model by elucidating how personal and organizational resources protect against the negative implications of technostress in safety-sensitive work contexts. The insights gained provide a foundation for developing intervention strategies aimed at reducing job burnout and facilitating enhanced workplace safety standards.