AKSESIBILITAS LAYANAN PADA PROGRAM SATELIT B-11 DI TAMAN BACAAN MASYARAKAT RUMAH BACA UJUNGBERUNG (TBM-RBU)

Introduction. The B-11 Satellite Program is a Reading Material Provision Service Program at 11 points made by Taman Bacaan Masyarakat Rumah Baca Ujungberung (TBM-RBU). The 11 points of the place are, Pos Ronda, Warung Ibu Nia, Nurul Falah Mosque, Midwife Neni's Watch Room, RW Office, Karang Taruna Secretariat, Ibu Juariah's shop, Puskesmas, Posyandu and Pangkalan Ojeg. The purpose of this study is to determine the preparation, implementation, and evaluation of the Satellite B-11 Program at the Ujungberung Reading House Community Reading Garden (TBM-RBU). Research Methods. This research uses qualitative research with a case study approach. Data collection in this study was carried out by means of observation, interviews, and documentation. Informants amounted to 5 people and 1 person who is an expert in the field of TBM. Determination of Research Informants using Purposive Sampling. Data Analysis. Data analysis in the study through data reduction, data presentation, and conclusion drawing. Results and Discussion. The results of this study are the stages of preparation, implementation and evaluation of the B-11 Satellite Service Program, which can meet the needs of the community. indirectly also supports and socializes interest and love of reading in the community through this program service. Based on the evaluation that has been carried out, the existence of the B-11 Satellite Program can reach all levels of the cigending village community with a total of 11 RW. It has helped some people who have difficulty accessing reading materials, difficulty accessing information, and lack of reading materials after this program. Conclusions and Suggestions. Cooperation and partnerships can be expanded again. In order for the B-11 Satellite program to continue to meet the target, it is necessary to increase information and socialization for the community through cooperation with RW heads so that information is more evenly distributed.