Application of Simulation in the Management of the Operational Warehouse, A Systematic Literature Review

A significant issue in the application of simulation tools in production processes is the difficulty in effectively integrating these tools into existing logistics systems, which often leads to underutilization and suboptimal performance. According to a study by McKinsey & Company (2017), only 17% of companies have successfully integrated advanced simulation tools into their logistics processes, resulting in considerable inefficiencies. Additionally, a report by Gartner (2020) highlighted that 55% of organizations face significant challenges in aligning simulation technologies with their operational workflows, often due to a lack of expertise and inadequate technological infrastructure. This document provides a qualitative analysis to present a current overview of the application areas and benefits of simulation tools in intralogistics processes through a systematic literature review of 108 articles published between 2011 and 2023. The primary focus to explore is about operational warehouses processes, examining applications by country, knowledge area, simulation tool type, practical or theoretical application and implementation challenges of simulation.