Real-Time Coordination and Communication Process for the Issuance of Emergency Ambulance Alerts

The lack of attention to emergency alerts in road accidents in a timely manner may be due to the lack of management of resources or the lack of communication between hospital and patrol departments. The purpose of this research is to reduce the management time to provide attention to requests on highways. An alert and resource management process is proposed. This process will allow sending the optimized information in the shortest possible time. The experimentation was worked with a set of test instances and simulated in the laboratory using mechatronic devices to show the communication, coordination and attention in real time. The results obtained were acceptable, it was possible to identify the alert to be included in the algorithm which must comply with the restrictions and subsequently calculate the optimal route to be followed by the mechatronic device to reach the request node for the attention of the distress alert.