Employee Perceptions of Diversity and Inclusion: An Evaluation of Restaurants Workplace in the USA

This study investigated the impact of diversity and inclusion awareness (DIA) on key work-related attitudes, specifically management trust, work engagement, and organizational commitment among restaurant employees. Data were collected from 119 participants employed within the U.S. food and beverage sector. The findings reveal that employees who underwent DIA training exhibited significantly higher levels of work engagement and management trust compared to their counterparts who did not receive such training. Consequently, the study concludes that diversity and inclusion initiatives enhance employee engagement, foster more trusting relationships with management, and improve organizational commitment. The discussion includes both practical and theoretical implications derived from these results.