The ABC Laundry Service Information System Based on Web using SDLC Method

In this modern era, the laundry service business has experienced rapid development along with the increasing public need for practical and instant services. Laundry ABC, a laundry business located in the Kimpulan area near the UII campus, faces significant challenges in managing customer data and transactions because it still uses a manual system. This manual system often causes recording errors, service delays, and potential fraud that impact financial reports and customer satisfaction. This study aims to design and develop a web-based laundry service information system using the System Development Life Cycle (SDLC) method with a waterfall approach. The proposed information system will automate the management of customer data, transactions, and financial reports, as well as improve the operational efficiency of Laundry ABC. This system is web-based and integrated with a database to ensure accurate recording, speed up the service process, and provide better data management. With this system, Laundry ABC is expected to improve the quality of service and gain a competitive advantage in the market.