Tourism Student Satisfaction with Extra-curricular Activities in a Public Higher Education Institution in the Philippines

Higher education institution (HEI) is viewed as a significant driver of individual and national prosperity. HEI in the Philippines like Mindoro State University (MinSU), the only university in the province, delivers student development services that are designed for the exploration, enhancement, and development of the student’s full potential for personal growth, leadership, and social responsibility through various institutional and student-initiated activities. Recognizing this, MinSU is focusing on meeting its students’ needs, expectations, and satisfaction, the ultimate beneficiaries of the educational experience. This study assessed the satisfaction of tourism management students with extra-curricular activities (ECAs) during the academic year 2023-2024. Employing a mixed-methods approach, the study utilizes a quantitative survey to gauge overall satisfaction and identify areas of strength and weakness. Additionally, qualitative interviews provide an in-depth exploration of student experiences, allowing them to articulate the “why” behind their satisfaction levels and let them make recommendations. Findings show students prioritized participation in cultural ECAs that provided opportunities to showcase their talents and creativity, contributing to reduced academic stress. Additionally, to improve student preparedness, the Council of Tourism Students Organization might consider a phased implementation of the existing SCALE program for the next semester. This study provides the factors that contribute to student satisfaction with ECAs, ultimately for the development of more engaging and enriching action plans that enhance the holistic experience towards student-initiated activities for lifelong learners as the future tourism industry workforce.