E-Learning Readiness Gap in Business and Manufacture Settings Amidst the Covid-19 Pandemic: The Case of Indonesian Companies

The Covid-19 epidemic has imposed limitations on employee learning activities due to mobility restrictions and policies discouraging physical gatherings. Nevertheless, it is imperative to acknowledge the continued importance of addressing the learning needs of employees during this challenging period. The primary objective of this research is to seek an understanding of the e-learning readiness gaps in business and manufacturing settings within the Covid-19 epidemic and fundamental factors behind these gaps. The Gap measurement employed a reliable and valid instrument that contain four dimensions of readiness items; people, organization, technology, and innovation. A purposive sampling technique was applied to select middle managers from a total of eight distinct industry clusters. An Importantance and Performance Analysis (IPA) of e-learning readiness gap was performed. The findings validated the HR department's capability to manage e-learning, investment in e-learning equipment, budget allocation, and technology proficiency in e-learning are identified as the four major gaps. Notably, respondents exhibit varying degrees of preparation based on tenure, gender, industry type, and educational attainment.