Application of Artificial Intelligence in Improving Hotel Service Efficiency
This study is dedicated to analyzing how artificial intelligence technology can improve the service efficiency of the hotel industry. This study focuses on an in-depth analysis of the implementation of intelligent system design in business processes such as front desk reception, room accommodation, catering supply, and facility maintenance management, and explores the actual application and effectiveness of artificial intelligence technology in these links. A document describes in detail the entire process of intelligent systems from design to actual operation, as well as the specific use of the system in operation. The results of the study show that the application of AI technology in the hotel industry can significantly improve the efficiency of service work and greatly increase customer satisfaction. The results of the study clearly point out that artificial intelligence technology has broad application potential in the hotel industry. Through continuous technical optimization and service process improvement, the hotel industry can move towards intelligence and efficiency, thereby enhancing its competitiveness in the market.
Authors
- Zhiyu Zhang (ORCID: https://orcid.org/0000-0001-7318-0717)
Institutions
- Sichuan University (CN)
- Development Research Center (CN)
Publication Details
- Published
- 2024-09-20
- DOI
- https://doi.org/10.1109/aicit62434.2024.10730455
- Primary Topic
- E-commerce and Technology Innovations
- Type
- article
- Field-Weighted Citation Impact
- 0.00