Enhancing Campus Navigation: A Conversational AI Agent for Location Assistance

Chatbots are "chat robots" that deliver extremely engaging, conversational experiences via voice and text and maybe modified and used on mobile devices, web browsers, and popular chat platforms. Chatbots are designed and educated with artificial intelligence or machine learning algorithms to provide a service to individuals or businesses who interact with them via instant messaging to gain intelligence. Chatbots can be used in businesses to answer consumer questions or by an individual user to perform tasks such as receiving the weather forecast, ordering a product online, or searching the internet for information. Students face many problems in finding classrooms, labs, faculty details, etc. With this research work, we aim to build a chatbot using Natural Language Processing (NLP) which will help students to find their desired locations on the campus. Other features will include information about different departments and their respective faculties like cabin numbers, email IDs, phone numbers, etc.