Birth satisfaction among women delivered at government tertiary care hospital at Puducherry: does quality of care matter

Background: The objective of this study was to assess the birth experiences of the women delivering at Indira Gandhi Medical College and Research Institute and to compare the satisfaction scores in different modes of delivery and among women with different parity status. Methods: Prospective cross-sectional observational study was conducted after availing ethical clearance and informed consent, among 230 women going through delivery at Indira Gandhi Medical College and Research Institute, obstetrics and gynaecology department. The women were administered birth satisfaction scale-revised indicator and made to score from 0-2. The demographic details of the patient and the type of delivery along with their parity were also included. Results: Amongst the 230 women, who participated in the study, 111 were primiparas and 70.4% of the women underwent normal vaginal delivery. The average score in women undergoing normal delivery was 8.91, with caesarean section having an average score of 8.73. Multiparous women had an average score of 8.81 compared to primiparas women, who had an average score of 8.90. Conclusions: The study finding concludes that the birth satisfaction among women who delivered at the tertiary care hospital was good and might helpful to the practitioners and administrators to further improving the quality of care. To develop counselling services for child birth to have a positive experience and respectful maternity care.