Product recommendation for online sales systems based on transaction sessions

The advancement of information technology has influenced and accelerated the growth of many economic fields and industries, including e-commerce. This is one area of information technology that has rapidly developed and gained widespread popularity due to the significant benefits it offers to the community. Today, the need for online shopping is increasing because of its convenience and timesaving, especially for busy people. Historical session data plays an important role in helping sales systems recommend orders to customers that suit their personal preferences. This study proposes models for recommending products on online sales systems based on transaction sessions using memory-based collaborative filtering methods, including user-based and item-based, and model-based collaborative filtering methods including SVD and KNN. The experimental results show that the SVD model has a better rating prediction performance than other techniques. Therefore, it is probably proposed for product recommendations on online sales systems.

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Publication Details

Journal
CTU Journal of Innovation and Sustainable Development
Published
2024-10-25
DOI
https://doi.org/10.22144/ctujoisd.2024.318
Primary Topic
Customer churn and segmentation
Type
article
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article

Product recommendation for online sales systems based on transaction sessions

Thanh T. Tran, Thanh Hai Nguyen, Le Bich Tuyen
CTU Journal of Innovation and Sustainable Development
Customer churn and segmentation
article

Product recommendation for online sales systems based on transaction sessions

Thanh T. Tran, Thanh Hai Nguyen, Le Bich Tuyen
article en

Abstract

The advancement of information technology has influenced and accelerated the growth of many economic fields and industries, including e-commerce. This is one area of information technology that has rapidly developed and gained widespread popularity due to the significant benefits it offers to the community. Today, the need for online shopping is increasing because of its convenience and timesaving, especially for busy people. Historical session data plays an important role in helping sales systems recommend orders to customers that suit their personal preferences. This study proposes models for recommending products on online sales systems based on transaction sessions using memory-based collaborative filtering methods, including user-based and item-based, and model-based collaborative filtering methods including SVD and KNN. The experimental results show that the SVD model has a better rating prediction performance than other techniques. Therefore, it is probably proposed for product recommendations on online sales systems.

CTU Journal of Innovation and Sustainable DevelopmentVol. 16(Special issue: ISDS)
Can Tho University (VN)
Industry, innovation and infrastructure
Openalex Percentile: Top 72%
Customer churn and segmentation
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Product recommendation for online sales systems based on transaction sessions — Thanh T. Tran, Thanh Hai Nguyen, et al. · CTU Journal of Innovation and Sustainable Development (2024) | TGRS Research Map | TGRS