Digital Government In The Professional Career Service In Mexico

This article examines the relationship between digital governance variables and the professional career service (PCS), with a particular emphasis on the potential of Information and Communication Technologies (ICT) to enhance the performance of the input subsystem. The evaluative method proposed by Daniel Stufflebeam was employed in a four-phase process: context, input, process, and output. To gauge the effectiveness of this approach, a survey was conducted to active employees who entered the centralized federal civil service through the service in question in 2022. The findings indicate that the implementation of ICT by the digital government has the potential to enhance the operational efficacy of the PCS in Mexico, particularly within the revenue subsystem.