Applying FMEA for Operational Risk Management: Lessons from Minestar Implementation at PT. Borneo Indobara

PT Borneo Indobara (BIB) is planning to implement Minestar, an integrated mining management system, in 2025 to enhance operational efficiency and safety. However, the implementation of this system poses several operational risks that require careful management to ensure success. The aim of this research is to develop a comprehensive risk matrix and propose effective mitigation strategies for the Minestar implementation at BIB, using the SNI ISO 31000:2018 risk management framework. The research employs a mixed-method approach, combining qualitative techniques such as semi-structured interviews and focus group discussions (FGD) with quantitative analysis using Failure Mode and Effect Analysis (FMEA). Data was collected from key stakeholders directly involved in the Minestar project to assess the severity, occurrence, and detection of each identified risk, which were then used to develop a risk matrix. The results of the study identified and prioritized several critical operational risks, with a three-dimensional risk matrix providing a clear visualization of their severity, occurrence, and detection levels. This structured approach allows BIB's management to prioritize risks and allocate resources effectively for risk mitigation. The findings of this research contribute to operational risk management in the mining industry, particularly for the implementation of advanced technologies like Minestar. The practical insights provided can serve as a reference for similar projects in the industry, helping organizations to address operational challenges proactively.