What do Gen Z really want from a workplace?

Purpose This paper aims to offer a deeper understanding of Gen Z professional attitudes and expectations in the workplace through a large data set. Design/methodology/approach The authors provide reference to a unique survey of 1,234 adults who work full- or part-time across different age groups. Gen Z data were compared to three other generational cohorts, namely, Millennials, Gen X and Baby Boomers. Findings Broad findings reveal that Gen Z have lower satisfaction levels with their job compared to other generations. Furthermore, the findings show that Gen Z craves progress, challenge and better mental health and diversity commitments from employers. Related to that, mental health is reported as significantly lower amongst Gen Z participants. Originality/value The research reinforces that there is often a negative view of “other” generations. Indeed, the findings here indicate there are often negative assumptions made about Gen Z. Importantly, these are not aligned with how Gen Z perceive themselves. The authors offer some reflections and recommendations for strategic HR approaches.

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Publication Details

Journal
Strategic HR Review
Published
2024-10-28
DOI
https://doi.org/10.1108/shr-10-2024-0082
Citations
8
Primary Topic
Generational Differences and Trends
Type
article
Field-Weighted Citation Impact
14.04
Controls
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article

What do Gen Z really want from a workplace?

Amy Nichols, Simon M. Smith
8 citations
Strategic HR Review
Generational Differences and Trends
14.04
article

What do Gen Z really want from a workplace?

Amy Nichols, Simon M. Smith
article en
8 citations

Abstract

Purpose This paper aims to offer a deeper understanding of Gen Z professional attitudes and expectations in the workplace through a large data set. Design/methodology/approach The authors provide reference to a unique survey of 1,234 adults who work full- or part-time across different age groups. Gen Z data were compared to three other generational cohorts, namely, Millennials, Gen X and Baby Boomers. Findings Broad findings reveal that Gen Z have lower satisfaction levels with their job compared to other generations. Furthermore, the findings show that Gen Z craves progress, challenge and better mental health and diversity commitments from employers. Related to that, mental health is reported as significantly lower amongst Gen Z participants. Originality/value The research reinforces that there is often a negative view of “other” generations. Indeed, the findings here indicate there are often negative assumptions made about Gen Z. Importantly, these are not aligned with how Gen Z perceive themselves. The authors offer some reflections and recommendations for strategic HR approaches.

Strategic HR ReviewVol. 24(2)
Oxford Brookes University (GB), University of Winchester (GB)
Decent work and economic growth
Openalex Percentile: Top 1%
Generational Differences and Trends
14.04
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