The examining the relationship of telework intensity and work-family conflict: Work autonomy as moderator

Purpose: While telework offers many advantages during the COVID-19 pandemic, it can also increase pressure and lead to greater work-family conflict for workers. Work autonomy plays a key role in moderating the relationships of telework and work-family conflict. The purpose of this study was to examine the influence of work autonomy on the relationship between telework intensity and work-family conflict. Method: This study involved participants from various e-commerce companies in Indonesia with a total of 86 workers who meet the criteria of working telework, married and having children under 18 years. The data of this study were analysed using hierarchical regression analysis that to assess the moderator role of work autonomy in the relationship between the telework intensity and work-family conflict. Result: The study found telework increases work-family conflict, moderated by work autonomy, with higher autonomy reducing conflict. Gender and period of work also known to influence work-family conflict. Conclusion: Based on the findings of this research, companies can help their workers to manage work-family conflict by giving more job autonomy within their telework systems.