“Your friendly AI assistant”: the anthropomorphic self-representations of ChatGPT and its implications for imagining AI

Abstract This study analyzes how ChatGPT portrays and describes itself, revealing misleading myths about AI technologies, specifically conversational agents based on large language models. This analysis allows for critical reflection on the potential harm these misconceptions may pose for public understanding of AI and related technologies. While previous research has explored AI discourses and representations more generally, few studies focus specifically on AI chatbots. To narrow this research gap, an experimental-qualitative investigation into auto-generated AI representations based on prompting was conducted. Over the course of a month, ChatGPT (both in its GPT-4 and GPT-4o models) was prompted to “Draw an image of yourself,” “Represent yourself visually,” and “Envision yourself visually.” The resulting data ( n = 50 images and 58 texts) was subjected to a critical exploratory visual semiotic analysis to identify recurring themes and tendencies in how ChatGPT is represented and characterized. Three themes emerged from the analysis: anthropomorphism, futuristic/futurism and (social)intelligence. Importantly, compared to broader AI imaginations, the findings emphasize ChatGPT as a friendly AI assistant. These results raise critical questions about trust in these systems, not only in terms of their capability to produce reliable information and handle personal data, but also in terms of human–computer relations.

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Publication Details

Journal
AI & Society
Published
2024-10-27
DOI
https://doi.org/10.1007/s00146-024-02108-6
Citations
21
Primary Topic
Ethics and Social Impacts of AI
Type
article
Field-Weighted Citation Impact
11.05
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article

“Your friendly AI assistant”: the anthropomorphic self-representations of ChatGPT and its implications for imagining AI

Dennis Nguyen, Karin Florentien van Es
21 citations
AI & Society
Ethics and Social Impacts of AI
11.05
article

“Your friendly AI assistant”: the anthropomorphic self-representations of ChatGPT and its implications for imagining AI

Dennis Nguyen, Karin Florentien van Es
article en
21 citations

Abstract

Abstract This study analyzes how ChatGPT portrays and describes itself, revealing misleading myths about AI technologies, specifically conversational agents based on large language models. This analysis allows for critical reflection on the potential harm these misconceptions may pose for public understanding of AI and related technologies. While previous research has explored AI discourses and representations more generally, few studies focus specifically on AI chatbots. To narrow this research gap, an experimental-qualitative investigation into auto-generated AI representations based on prompting was conducted. Over the course of a month, ChatGPT (both in its GPT-4 and GPT-4o models) was prompted to “Draw an image of yourself,” “Represent yourself visually,” and “Envision yourself visually.” The resulting data ( n = 50 images and 58 texts) was subjected to a critical exploratory visual semiotic analysis to identify recurring themes and tendencies in how ChatGPT is represented and characterized. Three themes emerged from the analysis: anthropomorphism, futuristic/futurism and (social)intelligence. Importantly, compared to broader AI imaginations, the findings emphasize ChatGPT as a friendly AI assistant. These results raise critical questions about trust in these systems, not only in terms of their capability to produce reliable information and handle personal data, but also in terms of human–computer relations.

AI & SocietyVol. 40(5)
Utrecht University (NL)
Openalex Percentile: Top 2%
Ethics and Social Impacts of AI
11.05
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