Factores psicosociales presentes en el personal obrero de una industria maquiladora artesanal

This study aims to identify the presence of psychosocial aspects in workers of an artisanal manufacturing company, using an official Mexican instrument, to design alternatives that allow appropriate conditions defined by management with the intention of improving the work environment. A quantitative approach was used, collecting data through the Reference Guides proposed in NOM035-STPS-2018, with an exploratory-descriptive and cross-sectional design. A total of 250 employees were surveyed, of whom 50.4% were women and 49.6% men. The results showed 97.6% satisfaction with the work environment, but also revealed challenges in performance recognition (33.6%), work-family interference (18%), and workplace violence (20.3%). Further research and intervention programs are recommended to identify and mitigate these risks, promoting employee well-being.