Compliance, Commitment, and Web Accessibility: Findings of an Organizational Study Engaging Accessibility Experts at Twenty U.S. Universities

This research paper presents the results of an IRB-approved, qualitative study of web accessibility commitment among 20 U.S. universities through semi-structured interviews with their accessibility experts and administrators. The findings of the study suggest that while having to comply with regulations is often a starting point for universities for making their websites accessible, in some cases a culture of accessibility develops because of the commitment of accessibility practitioners to born accessible principles.