A Study On Customer Satisfaction with Smartwatches at Krishnagiri District

This study looks into customer satisfaction with smart watches, focusing on critical elements that influence user experiences and perceptions. We used a questionnaire to get user feedback on functionality, design, battery life, and integration with other devices. The findings show that people value health and fitness tracking capabilities, convenience of use, and smart phone compatibility. While many customers indicate great satisfaction, questions about battery life and app availability remain. The findings emphasize the necessity of ongoing innovation and customer service in increasing user happiness. This study helps to understand consumer behavior in the fast evolving wearable

Publication Details

Journal
REST Journal on Banking Accounting and Business
Published
2024-10-27
DOI
https://doi.org/10.46632/jbab/3/4/9
Primary Topic
Technology Adoption and User Behaviour
Type
article
Field-Weighted Citation Impact
0.00
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article

A Study On Customer Satisfaction with Smartwatches at Krishnagiri District

REST Journal on Banking Accounting and Business
Technology Adoption and User Behaviour
article

A Study On Customer Satisfaction with Smartwatches at Krishnagiri District

article en

Abstract

This study looks into customer satisfaction with smart watches, focusing on critical elements that influence user experiences and perceptions. We used a questionnaire to get user feedback on functionality, design, battery life, and integration with other devices. The findings show that people value health and fitness tracking capabilities, convenience of use, and smart phone compatibility. While many customers indicate great satisfaction, questions about battery life and app availability remain. The findings emphasize the necessity of ongoing innovation and customer service in increasing user happiness. This study helps to understand consumer behavior in the fast evolving wearable

REST Journal on Banking Accounting and BusinessVol. 3(4)
Industry, innovation and infrastructure
Openalex Percentile: Top 79%
Technology Adoption and User Behaviour
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A Study On Customer Satisfaction with Smartwatches at Krishnagiri District · REST Journal on Banking Accounting and Business (2024) | TGRS Research Map | TGRS