Navigating The Digital Shift: Challenges And Opportunities For Traditional Retailers In India's Evolving Marketplace
The retail industry in India is experiencing a monumental shift driven by the rapid adoption of digital technologies. As e-commerce platforms, digital payment systems, and data analytics become increasingly integrated into the retail landscape, traditional brick-and-mortar stores find themselves at a crossroads. This digital transformation is not merely a technological upgrade but a fundamental change that reshapes business models, consumer interactions, and market dynamics. India, with its burgeoning internet penetration and widespread smartphone usage, presents a unique environment where digital innovation meets a diverse consumer base. The proliferation of global and local e-commerce giants such as Amazon, Flipkart, and JioMart has set new standards for customer expectations and operational efficiency, compelling traditional retailers to reevaluate their strategies (Invest India). However, the transition to digital is fraught with challenges. High costs of technology adoption, lack of digital expertise, and resistance to change are significant barriers that traditional retailers must overcome to remain competitive in the digital age
Authors
- Ananya Bajaj
Institutions
- Mother Hospital (IN)
Publication Details
- Journal
- IOSR Journal of Business and Management
- Published
- 2024-10-01
- DOI
- https://doi.org/10.9790/487x-2610113235
- Citations
- 1
- Primary Topic
- Indian Economic and Social Development
- Type
- article
- Field-Weighted Citation Impact
- 1.13