Navigating The Digital Shift: Challenges And Opportunities For Traditional Retailers In India's Evolving Marketplace

The retail industry in India is experiencing a monumental shift driven by the rapid adoption of digital technologies. As e-commerce platforms, digital payment systems, and data analytics become increasingly integrated into the retail landscape, traditional brick-and-mortar stores find themselves at a crossroads. This digital transformation is not merely a technological upgrade but a fundamental change that reshapes business models, consumer interactions, and market dynamics. India, with its burgeoning internet penetration and widespread smartphone usage, presents a unique environment where digital innovation meets a diverse consumer base. The proliferation of global and local e-commerce giants such as Amazon, Flipkart, and JioMart has set new standards for customer expectations and operational efficiency, compelling traditional retailers to reevaluate their strategies (Invest India). However, the transition to digital is fraught with challenges. High costs of technology adoption, lack of digital expertise, and resistance to change are significant barriers that traditional retailers must overcome to remain competitive in the digital age

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Publication Details

Journal
IOSR Journal of Business and Management
Published
2024-10-01
DOI
https://doi.org/10.9790/487x-2610113235
Citations
1
Primary Topic
Indian Economic and Social Development
Type
article
Field-Weighted Citation Impact
1.13
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article

Navigating The Digital Shift: Challenges And Opportunities For Traditional Retailers In India's Evolving Marketplace

Ananya Bajaj
1 citations
IOSR Journal of Business and Management
Indian Economic and Social Development
1.13
article

Navigating The Digital Shift: Challenges And Opportunities For Traditional Retailers In India's Evolving Marketplace

Ananya Bajaj
article en
1 citations

Abstract

The retail industry in India is experiencing a monumental shift driven by the rapid adoption of digital technologies. As e-commerce platforms, digital payment systems, and data analytics become increasingly integrated into the retail landscape, traditional brick-and-mortar stores find themselves at a crossroads. This digital transformation is not merely a technological upgrade but a fundamental change that reshapes business models, consumer interactions, and market dynamics. India, with its burgeoning internet penetration and widespread smartphone usage, presents a unique environment where digital innovation meets a diverse consumer base. The proliferation of global and local e-commerce giants such as Amazon, Flipkart, and JioMart has set new standards for customer expectations and operational efficiency, compelling traditional retailers to reevaluate their strategies (Invest India). However, the transition to digital is fraught with challenges. High costs of technology adoption, lack of digital expertise, and resistance to change are significant barriers that traditional retailers must overcome to remain competitive in the digital age

IOSR Journal of Business and ManagementVol. 26(10)
Mother Hospital (IN)
Openalex Percentile: Top 11%
Indian Economic and Social Development
1.13
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Navigating The Digital Shift: Challenges And Opportunities For Traditional Retailers In India's Evolving Marketplace — Ananya Bajaj · IOSR Journal of Business and Management (2024) | TGRS Research Map | TGRS