The impact of job stress on job satisfaction and turnover intentions among bank employees during the COVID-19 pandemic
This study underscores the importance of managing workplace stress and enhancing job satisfaction to reduce turnover intention, particularly during the COVID-19 pandemic. Interventions focused on improving interpersonal relationships and providing targeted support for older and lower-income employees are recommended to mitigate stress and improve retention rates.
Authors
- M.-Y. Chuang (ORCID: https://orcid.org/0000-0001-7503-975X)
- Philip Yang (ORCID: https://orcid.org/0000-0001-5142-1137)
- Ya-Hui Yen
- Tsung-Che Chuang
- Mei‐Hui Lin (ORCID: https://orcid.org/0009-0008-3208-6730)
Institutions
- Dayeh University (TW)
- National Sun Yat-sen University (TW)
- National Chi Nan University (TW)
- Feng Chia University (TW)
Publication Details
- Journal
- Frontiers in Psychology
- Published
- 2024-10-25
- DOI
- https://doi.org/10.3389/fpsyg.2024.1482968
- Citations
- 11
- Primary Topic
- Job Satisfaction and Organizational Behavior
- Type
- article
- Field-Weighted Citation Impact
- 7.42