Use of Artificial Intelligence tools in supporting decision-making in hospital management
The study reveals a complex landscape where the potential benefits of AI in hospital management are balanced with significant challenges and concerns. Effective integration of AI requires addressing technical, ethical, and cultural issues, with a focus on maintaining human elements in decision-making. AI is seen as a powerful tool to support, not replace, human judgment in hospital management, promising improvements in efficiency, data accessibility, and analytical capacity. Preparing healthcare institutions with the necessary infrastructure and providing specialized training for managers are crucial for maximizing the benefits of AI while mitigating associated risks.
Authors
- Joana Seringa (ORCID: https://orcid.org/0000-0002-1346-570X)
- Maurício Martins Alves
- Teresa Magalhães (ORCID: https://orcid.org/0000-0003-3794-1659)
- Tatiana Silvestre
Institutions
- National School of Public Health (GR)
- Escola Superior de Tecnologia da Saúde de Coimbra (PT)
- Administração Regional de Saúde de Lisboa e Vale do Tejo (PT)
Publication Details
- Journal
- BMC Health Services Research
- Published
- 2024-10-25
- DOI
- https://doi.org/10.1186/s12913-024-11602-y
- Citations
- 34
- Primary Topic
- Artificial Intelligence in Healthcare and Education
- Type
- article
- Field-Weighted Citation Impact
- 4.09