Assessment of Learners’ Retention Strategies in Literacy, Skills Acquisition and Empowerment Programmes in Lagos State, Nigeria

This study examines learners' retention strategies in literacy, skills acquisition, and empowerment programs within Lagos State, Nigeria. Using a mixed-methods approach, the research investigates various retention strategies and assesses their effectiveness in enhancing learner engagement and persistence. The study population consists of learners and facilitators from seventeen literacy and skills acquisition centers operated by the Lagos State Agency for Mass Education. Data collection methods include structured questionnaires and oral interviews. The validity of the questionnaires was ensured through a standardization process, and reliability was tested to confirm the consistency of results. The findings highlight a range of retention strategies employed, including flexible scheduling, personalized mentoring, hands-on activities, free tuition, and post-training support. These strategies contribute empirical evidence to the existing literature on effective retention methods and demonstrate the positive impact of technology on learner engagement and persistence. Based on the findings, the need to enhance flexibility, investing in personalized mentoring, ensuring affordability, effectively integrating technology, providing continuous professional development for instructors, promoting recognition and certification, and fostering community engagement were recommended. Implementing these recommendations can create a more supportive learning environment, leading to improved retention rates and educational outcomes for learners in Lagos State.