Building labour power in the platform economy: A comparative analysis of worker struggles in German and Norwegian food and grocery delivery

Abstract This study undertakes a comparative analysis of delivery workers’ struggles in Norway and Germany. Through the theoretical lens of the power resources approach, we analyse how delivery workers in Berlin and Oslo combine associational, structural, institutional, coalitional and discursive power resources, responding to different institutionalised frameworks of industrial relations. We make three contributions to debates on worker agency and resistance in the platform economy. First, we show that delivery workers need to actively combine different power resources to overcome barriers to organising and exercising structural power, resulting from platforms’ model of work organisation. Second, we highlight the role of institutional contexts in shaping workers’ collective organising strategies. Finally, our analysis stresses that the power resources that food delivery workers have built are often contested and circumvented by counter‐practices from the platform companies.

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Institutions

Publication Details

Journal
New Technology Work and Employment
Published
2024-10-25
DOI
https://doi.org/10.1111/ntwe.12312
Citations
10
Primary Topic
Digital Economy and Work Transformation
Type
article
Field-Weighted Citation Impact
11.32

Funders

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article

Building labour power in the platform economy: A comparative analysis of worker struggles in German and Norwegian food and grocery delivery

Kristin Jesnes, Oğuz Alyanak, Tatiana López, Zeynep Karlıdağ
10 citations
New Technology Work and Employment
Digital Economy and Work Transformation
11.32
article

Building labour power in the platform economy: A comparative analysis of worker struggles in German and Norwegian food and grocery delivery

Kristin Jesnes, Oğuz Alyanak, Tatiana López, Zeynep Karlıdağ
article en
10 citations

Abstract

Abstract This study undertakes a comparative analysis of delivery workers’ struggles in Norway and Germany. Through the theoretical lens of the power resources approach, we analyse how delivery workers in Berlin and Oslo combine associational, structural, institutional, coalitional and discursive power resources, responding to different institutionalised frameworks of industrial relations. We make three contributions to debates on worker agency and resistance in the platform economy. First, we show that delivery workers need to actively combine different power resources to overcome barriers to organising and exercising structural power, resulting from platforms’ model of work organisation. Second, we highlight the role of institutional contexts in shaping workers’ collective organising strategies. Finally, our analysis stresses that the power resources that food delivery workers have built are often contested and circumvented by counter‐practices from the platform companies.

New Technology Work and EmploymentVol. 40(2)
University of Würzburg (DE), WZB Berlin Social Science Center (DE), University of Oxford (GB), Science Oxford (GB), The Fafo Institute for Labour and Social Research, Fafo Foundation (NO)
Berlin University Alliance
Decent work and economic growth
Openalex Percentile: Top 2%
Digital Economy and Work Transformation
11.32
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Building labour power in the platform economy: A comparative analysis of worker struggles in German and Norwegian food and grocery delivery — Kristin Jesnes, Oğuz Alyanak, et al. · New Technology Work and Employment (2024) | TGRS Research Map | TGRS