Impact of Effective Communication Circuit in Conflict Management, Remediation and Prevention in Higher Institutions in Ghana

Strategic corporate governance is important in the affairs of every tertiary institution across the world. These are places where knowledge and scientific truth are generated. This paper examined the impact of effective communication and its transmission from all levels of an institution’s hierarchy as a requirement for good governance and leadership in the area of conflict management and resolution in our higher educational institutions. This paper adopted the following theories: Bales Theory of Group Communication, Social relation and Symbolic interaction theories. Fifteen officers were interviewed and questionnaire was administered on 432 students and 62 academic members of staff. Quantitative data were analysed using descriptive statistics (ex-post facto) white explanation building through thematic analysis was used for the qualitative data. Interpersonal communication, electronic-mail informal group discussions and interview were significant sources of communication F (5,488) = 265.07, (R2 = 72.8%). Effective communication and conflict management were significant strategies (X2 = 281.06) to management in solving problems. Conflict is a natural and vital part of life and inevitable in every human environment and, therefore, Technical universities managers and administrator including all stakeholders ought to genuinely search for reliable communication and knowledge during crises as a panacea to managing and controlling rising crisis and its attendant consequences. Government budgetary allocation is a huge investment on university education. There must, therefore, be peace, order and harmony in these campuses in order that they might accomplish the vision and mission for which they have been established in the quest to contribute to the national development agenda as enshrined in the Technical University (Act 2016, Act 922). This paper recommends that manager, administrators and stakeholders of Technical University should always apply openness in communication and the principles of creative cooperation in human relationships.