Exploratory Practice of SME Digital Transformation via Industrial Internet: A Case of Self-Developed APP

Small and medium-sized enterprises (SMEs) encounter various disadvantages in scale, policy, capital, technology, talent, and resources during the digital transformation journey. Consequently, issues such as "No willingness to transform", "No courage to transform", and "No ability to transform" pose significant challenges for them in implementing digital transformation. This paper takes a self-developed industrial Internet application as an example to deeply explore the path through which the industrial Internet empowers the digital transformation of SMEs. This application embraces a new digital transformation empowerment framework for SMEs that this paper proposes. This framework comprehensively presents the approaches to empower the digital transformation of SMEs from the aspects of empowerment strategy, service capability, collaboration scenarios, and technical architecture. Through cases in multiple comprehensive scenarios, this paper validates the effectiveness of this framework and the digital application developed based on it.