Impact of influencer marketing on buying behaviour of millennials and generation Z

In the ever-evolving marketing landscape, influencer marketing has become a dominant force in shaping the purchasing decisions of millennials and generation Z. This study explores the factors influencing consumer behaviour in response to influencer endorsements. This study employs a descriptive research design, utilising multistage and snowball sampling, and collected data from 221 respondents. Factor analysis was employed followed by Mann-Whitney and Kruskal-Walli's test to identify significant differences in factors influencing purchase decisions from structured questionnaires through the statistical software SPSS. The findings revealed a notable trend among younger generations a preference for authentic and reliable influencers. This suggests that marketers should prioritise selecting influencers who align with their values to effectively leverage influencer marketing and target the influential consumer demographics.

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Publication Details

Journal
International Journal of Electronic Customer Relationship Management
Published
2024-10-24
DOI
https://doi.org/10.1504/ijecrm.2025.10067366
Primary Topic
Digital Marketing and Social Media
Type
article
Field-Weighted Citation Impact
0.00
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article

Impact of influencer marketing on buying behaviour of millennials and generation Z

Rimple Sharma, Kumar Sanu
1 links
International Journal of Electronic Customer Relationship Management
Digital Marketing and Social Media
article

Impact of influencer marketing on buying behaviour of millennials and generation Z

Rimple Sharma, Kumar Sanu
article en

Abstract

In the ever-evolving marketing landscape, influencer marketing has become a dominant force in shaping the purchasing decisions of millennials and generation Z. This study explores the factors influencing consumer behaviour in response to influencer endorsements. This study employs a descriptive research design, utilising multistage and snowball sampling, and collected data from 221 respondents. Factor analysis was employed followed by Mann-Whitney and Kruskal-Walli's test to identify significant differences in factors influencing purchase decisions from structured questionnaires through the statistical software SPSS. The findings revealed a notable trend among younger generations a preference for authentic and reliable influencers. This suggests that marketers should prioritise selecting influencers who align with their values to effectively leverage influencer marketing and target the influential consumer demographics.

International Journal of Electronic Customer Relationship ManagementVol. 1(1)
Lovely Professional University (IN)
Openalex Percentile: Top 70%
Digital Marketing and Social Media
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