The perceptions of experience and satisfaction after the implementation of the electronic information system SEI at the Federal Institute of Rondonia

The Federal Institute of Rondônia - IFRO has been using 2017, the Electronic Information System - SEI for the execution of administrative activities. This research sought to analyse the perceptions of experience and satisfaction of employees separating them into two groups: employees of the institution who participated in the implementation of the system and employees who entered the institution after the implementation of the system. This quantitative and exploratory research used a questionnaire to collect the data. The respondents were separated into two groups, with the time of work in the institution as a milestone. To compare the groups, the Mann-Whitney test (U test) was used, where it was possible to observe that there was no significant difference between the two groups in the construct 'experience' and there was a difference in the construct 'satisfaction', which suggests concluding that employees perceive satisfaction differently from the group in which they are inserted.

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Publication Details

Journal
International Journal of Education Economics and Development
Published
2024-10-22
DOI
https://doi.org/10.1504/ijeed.2025.10067321
Primary Topic
Business and Management Studies
Type
article
Field-Weighted Citation Impact
0.00
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article

The perceptions of experience and satisfaction after the implementation of the electronic information system SEI at the Federal Institute of Rondonia

António Abreu, Marcelo Tenório Matos, Ana Paula Camarinha N.A.
International Journal of Education Economics and Development
Business and Management Studies
article

The perceptions of experience and satisfaction after the implementation of the electronic information system SEI at the Federal Institute of Rondonia

António Abreu, Marcelo Tenório Matos, Ana Paula Camarinha N.A.
article en

Abstract

The Federal Institute of Rondônia - IFRO has been using 2017, the Electronic Information System - SEI for the execution of administrative activities. This research sought to analyse the perceptions of experience and satisfaction of employees separating them into two groups: employees of the institution who participated in the implementation of the system and employees who entered the institution after the implementation of the system. This quantitative and exploratory research used a questionnaire to collect the data. The respondents were separated into two groups, with the time of work in the institution as a milestone. To compare the groups, the Mann-Whitney test (U test) was used, where it was possible to observe that there was no significant difference between the two groups in the construct 'experience' and there was a difference in the construct 'satisfaction', which suggests concluding that employees perceive satisfaction differently from the group in which they are inserted.

International Journal of Education Economics and DevelopmentVol. 16(1)
Instituto Federal de Educação, Ciência e Tecnologia de Rondônia (BR), Polytechnic Institute of Porto (PT)
Reduced inequalities
Openalex Percentile: Top 79%
Business and Management Studies
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