The perceptions of experience and satisfaction after the implementation of the electronic information system SEI at the Federal Institute of Rondonia
The Federal Institute of Rondônia - IFRO has been using 2017, the Electronic Information System - SEI for the execution of administrative activities. This research sought to analyse the perceptions of experience and satisfaction of employees separating them into two groups: employees of the institution who participated in the implementation of the system and employees who entered the institution after the implementation of the system. This quantitative and exploratory research used a questionnaire to collect the data. The respondents were separated into two groups, with the time of work in the institution as a milestone. To compare the groups, the Mann-Whitney test (U test) was used, where it was possible to observe that there was no significant difference between the two groups in the construct 'experience' and there was a difference in the construct 'satisfaction', which suggests concluding that employees perceive satisfaction differently from the group in which they are inserted.
Authors
- António Abreu (ORCID: https://orcid.org/0000-0001-5958-9188)
- Marcelo Tenório Matos
- Ana Paula Camarinha N.A.
Institutions
- Instituto Federal de Educação, Ciência e Tecnologia de Rondônia (BR)
- Polytechnic Institute of Porto (PT)
Publication Details
- Journal
- International Journal of Education Economics and Development
- Published
- 2024-10-22
- DOI
- https://doi.org/10.1504/ijeed.2025.10067321
- Primary Topic
- Business and Management Studies
- Type
- article
- Field-Weighted Citation Impact
- 0.00