The impact of virtual computer screen backgrounds on subjective performance evaluation in online videoconferences

We investigate the influence of real and virtual computer screen backgrounds in Zoom videoconferences on subjective performance evaluation. Using an incentivized online experiment ( N = 210), we systematically vary workers' computer screen backgrounds in a supervisor–worker bargaining situation carried out in a videoconference. We find a significant influence of workers' applied computer screen backgrounds on supervisors' subjective performance evaluations, with significantly more positive ratings when workers use a virtual white background than a real white background ( d = 0.47). This finding is robust when we control for workers' measurable and salient objective performance and gender and for supervisors' gender and age. Regarding the underlying processes, we show that supervisors' perceptions of the workers’ likability and trustworthiness enhance subjective performance evaluations when virtual white videoconference backgrounds are applied. Practical implications for the application of human resource practices in digitalized environments are discussed.

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Publication Details

Journal
Computers in Human Behavior Reports
Published
2024-10-22
DOI
https://doi.org/10.1016/j.chbr.2024.100516
Citations
1
Primary Topic
Technology Adoption and User Behaviour
Type
article
Field-Weighted Citation Impact
1.05

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article

The impact of virtual computer screen backgrounds on subjective performance evaluation in online videoconferences

Alwine Mohnen, Gari Walkowitz, Katharina Reiter
1 citations
Computers in Human Behavior Reports
Technology Adoption and User Behaviour
1.05
article

The impact of virtual computer screen backgrounds on subjective performance evaluation in online videoconferences

Alwine Mohnen, Gari Walkowitz, Katharina Reiter
article en
1 citations

Abstract

We investigate the influence of real and virtual computer screen backgrounds in Zoom videoconferences on subjective performance evaluation. Using an incentivized online experiment ( N = 210), we systematically vary workers' computer screen backgrounds in a supervisor–worker bargaining situation carried out in a videoconference. We find a significant influence of workers' applied computer screen backgrounds on supervisors' subjective performance evaluations, with significantly more positive ratings when workers use a virtual white background than a real white background ( d = 0.47). This finding is robust when we control for workers' measurable and salient objective performance and gender and for supervisors' gender and age. Regarding the underlying processes, we show that supervisors' perceptions of the workers’ likability and trustworthiness enhance subjective performance evaluations when virtual white videoconference backgrounds are applied. Practical implications for the application of human resource practices in digitalized environments are discussed.

Computers in Human Behavior ReportsVol. 16
TU Bergakademie Freiberg (DE), Technical University of Munich (DE)
Technische Universität München
Openalex Percentile: Top 13%
Technology Adoption and User Behaviour
1.05
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