The role of interpersonal communication in promoting team morale: a case study of tech startups in Lagos, Nigeria

The study aimed to analyze the role of interpersonal communication in promoting team morale in the workplace. The sample (N =130) was drawn from different levels within the organization and the research technique utilized was a comprehensive survey methodology. The survey explored the crucial outlook of interpersonal communication in the workplace including team morale, employee’s performance, job satisfaction, and leadership style in promoting team morale. The exhaustive purpose of this study was to analyze how interpersonal communication affects team morale and employees performance in the workplace and to recommend other opportunities to improve communication dynamics in the workplace. The research findings revealed that interpersonal communication has a significant positive impact on team morale and employees performance in the workplace. However, impending challenges such as communication tools, initiatives, leadership style, and chain of command barriers pose a threat to communication improvement as well as employees morale in the workplace. This study necessitates organizations to prioritize effective communication training between team leaders and employees in the workplace.